Frequently Asked Questions

It is important to clean your massage oil heater regularly and properly to prolong its life and keep it functioning optimally. Follow these steps for a safe and thorough cleaning:

1. Switch off the appliance and unplug it from the wall socket.
   Make sure the heater has cooled down before you start cleaning.
2. Use a slightly damp cloth and natural cleaning products.
   We recommend using mild, natural cleaning agents such as green soap, soda or natural vinegar. These agents are gentle on the device and safe for repeated use.
3. Clean the surface carefully.
   Gently wipe the inside and outside of the heater with a cloth slightly moistened with the chosen cleaning agent. Be careful not to get water into the electronic parts of the device.
4. Avoid complete immersion in water.
   Because the oil heater is an electrical appliance, it should never be immersed in water or held under the tap. Keep cleaning superficial and avoid moisture accumulation.
5. Dry the appliance thoroughly.
   After cleaning the heater, use a dry, soft cloth to carefully dry the appliance. Make sure all surfaces are completely dry before using the appliance again.

By following these simple steps, you will keep your massage oil warmer in top condition and extend the life of the device.

Most massage therapists take about 20 minutes to optimally heat the oil to the right temperature for a massage. The exact time can vary depending on the model of the heater and the amount of oil you use, but on average it takes 15 to 20 minutes to heat the oil evenly. Some heaters can heat up faster, but for a safe and comfortable massage we recommend giving the oil time to warm up. Always check the temperature of the oil before using it.

A massage oil warmer is designed to safely and evenly heat massage oil to a comfortable temperature for the skin, making the massage more relaxing and enjoyable. The device works simply:

1. Fill the dispenser with the desired amount of massage oil.
   Use the supplied dispensers for this. These are specially designed and can withstand heat.
2. Switch on the appliance and set the temperature.
   Most oil heaters have an adjustable temperature control, so you can adjust the heat to your preference. Some models also have an automatic temperature control, which keeps the oil at a constant, safe temperature.
3. Wait until the oil has heated up.
   It usually takes between 15 and 20 minutes for the oil to warm up, depending on the amount of oil. The oil is heated to a temperature that is comfortable for the skin, without it getting too hot.
4. Use the warm oil for the massage.
   Always check the temperature of the oil before applying it to your skin to make sure it is not too hot. The warm oil will help to glide more smoothly during the massage and help to relax your muscles better.

A massage oil warmer makes the massage process more pleasant by keeping the oil at a constant and skin-friendly temperature, without having to heat it up manually.

Our massage oil warmers are suitable for a wide range of oils, including:

1. Massage oil: Most standard massage oils, such as our almond oil, are perfect for use in the warmer. These oils provide good gliding during the massage and are heated evenly.
2. Essential Oils (Diluted): Essential oils can also be used, but should always be diluted in a carrier oil, such as our almond oil. This ensures that they are safe to use on the skin and that they do not evaporate too quickly when heated.

Be sure to avoid using oils that can evaporate or burn quickly when heated, such as pure essential oils without a carrier, or oils with chemical additives. Always check your warmer’s product manual to see which specific oils are recommended for your device.

Yes, our massage oil warmers are designed with built-in safety mechanisms, such as automatic shut-off and overheat protection, to ensure they are safe for extended use. They are designed to be left on all day, making them ideal for professional massage therapists who want to use the warmer for multiple sessions in a row.

Although the heaters can be left in safe operation for extended periods of time, we still recommend switching them off when not in use for added safety and to save energy.

No, our heaters are designed to heat the oil to a comfortable temperature. In addition, you can adjust the temperature to your preference to ensure the oil never gets too hot.

Yes, all our massage oil heaters come with a 2-year warranty. Should any defect occur, please contact our customer service for replacement or repair.

Yes, you can return the heater within 30 days of purchase, as long as it is in its original condition and in its original packaging. Please see our Returns Policy for more details.